Frequently Asked Questions

We craft bespoke luxury journeys worldwide, backed by direct partnerships with 4,390+ luxury hotels across Marriott STARS & Luminous, Hilton For Luxury, Hyatt Privé, Mandarin Oriental Fan Club and other top programs. Every trip is tailored by a senior advisor for a one-of-a-kind experience.

Start by reaching out via our contact page or your dedicated travel advisor. We design your itinerary around your needs, budget and preferences — from hotel selection to special experiences, fully managed end-to-end.

We hold direct relationships with 4,390+ luxury properties across 11 group partner programs including Marriott STARS & Luminous, Hilton For Luxury, Hyatt Privé, Mandarin Oriental Fan Club, and Accor ALL. All memberships are by invitation only.

We recommend booking 2-4 weeks ahead at minimum. For peak seasons or in-demand destinations, 1-2 months is safer. Your advisor will plan back from your travel dates to make sure everything is locked in.

Absolutely. Honeymoons, anniversaries, milestone birthdays — we specialise in turning these moments into something memorable, with private surprises, room upgrades and custom moments arranged through the property.

Policy design, online booking platform, spend control, analytics, and 24/7 support. We typically reduce corporate travel spend by 15-30% while improving the traveller experience and management efficiency.

Through direct hotel contract rates, an intelligent booking platform, policy optimisation and analytics — we save corporate clients an average of 15-30% on travel spend, with real-time reporting and budget controls that make travel management transparent.

Yes. With 4,390+ hotel partners worldwide and a dedicated TMS platform, your employees get consistent, high-quality service wherever they travel.

Reach out via our contact page or call our corporate hotline. A corporate travel advisor will scope your needs and propose a tailored solution — including a free trial.

We offer multiple partnership models — travel agents, Host Agency, tour operators and more. Visit our partner pages for details, or contact the B2B team to find the model that fits your business.

Yes. WR Travel holds dual licensing in Hong Kong and Mainland China (Licence No. 354519), and is a Virtuoso member — assuring service quality and full compliance.

Agent program (Agents Portal), Host Agency, Tour Operator distribution, and ecosystem partnerships. Each model has dedicated support and resources to grow partners' business.

Our online booking platform, API integrations, real-time inventory, analytics — plus a dedicated Agents Portal for order and client management.

Traditional methods (credit card, bank transfer) and crypto (USDT/USDC/ETH) for digital asset holders. All channels use bank-grade encryption.

Policies vary by hotel and itinerary, and are spelled out at confirmation. Most bookings can be cancelled free with 48-72 hours notice. For edge cases, your advisor will handle it.

When you choose crypto, the system generates a dedicated wallet address and QR code. We support USDT (TRC-20 / ERC-20), USDC and ETH. Once payment is confirmed your booking is live — no separate account needed.

All quotes include taxes and service fees unless explicitly noted. No hidden charges — what you see is final. Promotional terms are spelled out on the campaign page.